Lost and Found

Lost and Found

Missing Pets

If you have lost your cat or your dog, please let us know as soon as you can. We can advise the staff at all our branches to watch out for your pet, and post on our social media accounts so that local people are also made aware.

Who to Contact

  • You should contact the local dog warden, to see if your dog has been handed in to them.
  • If your pet is microchipped, contact Petlog and inform them that your pet has gone missing.
  • It is advisable to phone all the local veterinary practices to see if they have any information on your pet, and ask them to put your details on their lost and found list if they have one.
  • Local branches of charities such as the RSPCA, Blue Cross and Dogs Trust also hold lost and found lists.

Found Dogs and Cats

If you have found a dog or a cat who you suspect is a stray, please initially be careful when approaching it. Frightened animals may bite.

By law, a dog must wear a collar with a tag noting owner contact details (some exceptions to this rule apply to gundogs). The local dog warden should be the first point not call to report a dog you have found, although we are able to scan for a microchip at any of our branches. We are unlikely to be able to keep hold of a stray dog, as we may not have room in our kennels, so please bear this in mind when contacting us.

If you are involved in an accident involving a dog, you must report this to the police. Failure to do so is a serious offence, similarly if a dog is in danger of causing a road traffic accident (because it is roaming near a road) it is also a matter for the Police (call 101). If a dog appears to have been injured in a road traffic accident/hit by a car, you must phone the police immediately who can organise assistance, track events and deal with any related traffic issues.